We understand how important privacy is and want you to have confidence using our website, having the best shopping experience online. We take privacy very seriously, making it our responsibility to protect your personal data you provide us whiles using our website.
Any data you provide will be used to communicate and improve products and service rendered to you.
We will not sell any information you provide us with to any other party. We will only pass on your information to parties who are performing functions on our behalf and require the information to carry out their duties such as delivery company/companies we work with.
Information we collect from you
We will only have information you willing provide us with. The information provided is required when you wish to perform the following functions;
- Place an order and make payment
- Give us feedback or contact customer service
- Sign up for newsletter
- Sign-up for placements and/ or job vacancies
- Place a request or an enquiry
- When you enter a competition or promotion sponsored by us
- When you report a problem with our site
- Details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access.
The details you provide include your name, email address, delivery address, telephone number, payment details including Mobile Money and Card information, which includes card inception and expiry dates (CARD details apply to when making payments ONLY).
The information provided will also be used to contact you about news and offers on products we think may interest you as well as changes on the website. If at any point in time you wish not to receive messages from us in this nature, please Contact Us or simply unsubscribe at the bottom of any email you receive. Our mailing system will automatically unsubscribe you from our mailing list. Telephone calls may also be recorded for training and quality purposes whenever you call our customer service.
IP Addresses We may collect information about your computer, including where relevant your IP address, operating system and browser type. This data is processed for fraud prevention, various administrative purposes and may also be used by us to promote certain offers and advertisements according to your general location.
We also collect personal data using cookies and other similar technologies as you interact with our website. Third party sources or publicly available sources such as Google Analytics may be used to collect technical information about your journey on our website. We and the authorized third parties / partners will use the data collected to improve your site and user experience.